Refund and Returns Policy

Last updated: Monday 17th March, 2025

At Bing Bang, we strive to ensure your satisfaction with every purchase. This policy outlines our refund and return procedures for goods bought from our website.

  1. To initiate a return or refund, please email us at info@gdayfriends.com with your order number and reason for return.
  2. For faulty or defective items please send us a photo of the damage.
  3. Once your return request is approved, we’ll provide instructions for returning the item.
  4. Refunds will be processed within 14 days of receiving the returned item.

  1. Items must be in original condition, unused, and with all original packaging and tags.
  2. Digital products that have been accessed or downloaded are not eligible for return.
  3. Customised or personalised items cannot be returned unless faulty.

  1. For eligible returns, we offer full refunds to the original payment method.
  2. Store credit may be offered as an alternative, subject to your agreement.

  1. For faulty items, we will cover the cost of return shipping.

  1. International customers have the same rights as Australian customers under this policy.
  2. Please note that international returns may be subject to customs regulations and duties in your country.

This policy does not affect your statutory rights under Australian Consumer Law. If a product fails to meet consumer guarantees, you are entitled to a repair, replacement, or refund.

We reserve the right to amend this policy. Any changes will be effective immediately upon posting on the website.

For any questions regarding this policy, please contact us at info@gdayfriends.com.